Actually, I offer three types of transcription: verbatim, semi-verbatim, and edited. Verbatim includes ums, uhs, stutters and unnecessary phrases and is more difficult to read. Semi-verbatim excludes the ums, uhs, stutters, and unnecessary phrases and produces a much cleaner, reader-friendly transcript. Edited excludes ums, uhs, stutters, and unnecessary phrases and also corrects grammar for readability. Edited and verbatim transcription require an additional charge. Please see my transcription rates page for further information.

Standard turnaround times are 2 days, 3 days, and 5 days. However, I may be able to accommodate a request for a 24-hour turnaround for up to 60 minutes of audio or video. Please contact me if you have this need.

Transcripts are created as MS Word documents and delivered by e-mail attachments.

I will send you an e-mail invoice verifying your order. This e-mail includes a link to make your payment through http://www.PayPal.com, a secure online payment service. PayPal allows you various payment options (credit card, debit card, bank transfer, etc.) and is free to buyers. All you need is my e-mail address. PayPal allows you to shop without sharing your personal information and provides protection against unauthorized payments from your account. Additionally, you can pay with any credit or debit card without opening a PayPal account. Large orders may be billed for half before I begin and half at completion. I am not responsible for missed deadlines due to late payments. Please be sure to submit your payment before your specified deadline. Please note: Payment must be made before I begin working on your transcript.

If you have an audio or video of poor quality, please tell me this in the comments box on your order form. After evaluating the recording, I will let you know if I will be able to transcribe it. Please note that poor quality recordings or recordings with speakers who have thick accents are subject to higher fees.

Due to size limitations on e-mail attachments, I prefer that you send large files using a file transfer service. I currently use Send This File, which has a secure transfer system. Please fill out the site's order form and I will send you my passcode to upload your file through my website. You can also set up your own account with Send This File, PipeBytes, DropSend, You Send It, or any other service you wish. Several of these services offer free or trial accounts and have various file size sending limits. No matter which way you decide to send a file, I suggest you place it in a folder and compress it for a faster upload. To compress a file on your Windows PC: Right click on the file you want to compress, scroll down and select "Send To." You should see the "Compressed (zipped folder)" option. This will create a zip/compressed version of the file on your desktop to attach. Please note that you should expect the upload of large files to take some time, as audio and video files are usually large. You can continue to work on other things on your computer as the file is uploading.

The majority of the time I work with digital formats of video and audio. I do not transcribe cassette tapes. However, on a case-by-case basis I may transcribe a CD or DVD. The customer must pay for shipping the media to me and include prepaid packaging for returning it. Insuring the shipment is also the customer's responsiblity. Please contact me if you have any further questions about this.

I can handle large transcription orders according to my workload. However, the turnaround time may be longer than 5 days. I may also work with a few other experienced transcriptionists who may assist me with large projects; however, this rarely occurs. About 95% of the work Omega Transcripts produces is performed by me. If your project includes more than 4 hours of audio or video, please contact me. For additional information, see large orders.

Yes. However, there is an additional charge for this option. See audio and video transcription prices.

Public speakers make up the majority of my customers; however, I can and have worked with anyone who needs a transcript produced. My clients include businesses, students, teachers, organizations, and more.

Yes. I have several templates for transcription; however, you can also submit your own. If you would like to see the formats I offer, please contact me.